If not, compare providers on Allconnect to see what is available in your area. If you want a better deal than you’re currently getting with Mediacom, the company may be willing to lower your rate if you let them know you are thinking of canceling. You can also reach out to the company on social media or request a return box when you are cancelling your service over the phone online.Ĭanceling because of service price or moving to a new area? To exercise this option, send a request to with your account number. If you don’t have an office nearby, you can also have the company mail you a box to return the equipment via mail. If you have a local office, you can take your cable box or internet boxes right to an office and hand it over. There are two options for returning equipment after you cancel Mediacom service: When you cancel service, you are required to turn in your equipment so you’re not charged for it. This can include modems, routers, DVRs and cable boxes. Many Mediacom customers rent their equipment from the company. Find the nearest location of Mediacom to disconnect service by entering your ZIP code on the company’s website under “Find your local Mediacom office.” Most Mediacom locations are in the midwest and southern U.S. States with brick and mortar stores include California, Minnesota, Illinois and Georgia. Mediacom has service in 22 states, many of which have in-person stores where you can receive face-to-face service. ![]() Canceling your Mediacom service in person
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